We accept returns and exchanges within 10 days of receipt for all items in their original condition.  All sales of custom work, rings we have sized to your specifications &/or pieces we have engraved to your specifications are final.

In the unlikely event you’re like to return an item to us, please email us to authorize your return; we cannot accept unauthorized returns.  We will email you a prepaid fully insured return shipping label to use in sending the item back to us.

Refunds will be processed through the financial instrument through which the purchase was made. Your account will be credited in full, less original shipping charges and applicable credit card fees. If the piece has been damaged or used improperly, we cannot accept the return.

You MUST contact us to authorize your return; we cannot accept unauthorized returns under any circumstances.

I would love to work with you in creating your dream jewel, recreating your unworn jewelry int new favorites or hunting for your dream gem.  Take the next step by scheduling a no obligation video call with me here or email me directly.

To see more of Cynthia’s custom jewelry design work, click here.  

Book your virtual appointment with Cynthia Renee

Discover how your jewels can be a guide to personal transformation.

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